Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and EcolorAgency (“Company,” “we,” “our,” or “us”) regarding your use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

EcolorAgency provides the following services:

• Strategic planning and market research
• UI/UX and graphic design services
• Digital marketing solutions
• Web and mobile application development
• AI-powered business solutions
• Consulting and advisory services

Specific service details, deliverables, timelines, and pricing will be outlined in individual project agreements or statements of work.

As a client, you agree to:

• Provide accurate and complete information
• Respond to requests for information in a timely manner
• Provide necessary materials, content, and access
• Make payments according to agreed terms
• Respect intellectual property rights
• Use services in compliance with applicable laws
• Maintain confidentiality of proprietary information

Payment Schedule

• Payment terms will be specified in individual project agreements
• Invoices are typically due within 30 days of issuance
• Late payments may incur interest charges
• We reserve the right to suspend services for overdue payments

Refund Policy

• Refunds are handled on a case-by-case basis
• Work completed in good faith is generally non-refundable
• Disputes should be raised within 30 days of invoice date
• Custom development work is typically non-refundable once started

Client Materials

You retain ownership of all materials, content, and intellectual property you provide to us. You grant us a license to use these materials solely for the purpose of providing services.

Work Product

Upon full payment, you will own the final deliverables created specifically for your project. We retain ownership of:

• Pre-existing intellectual property and tools
• General methodologies and know-how
• Template and framework components
• Rights to use work for portfolio and marketing purposes

We understand that you may share confidential information during our engagement. We agree to:

• Maintain confidentiality of all proprietary information
• Use information solely for providing services
• Limit access to authorized personnel only
• Return or destroy confidential materials upon request

This obligation continues after termination of our agreement and does not apply to publicly available information or information independently developed.

Project timelines are estimates based on the scope and complexity of work. Actual delivery dates may vary due to:

• Scope changes or additional requirements
• Delays in client feedback or materials
• Technical challenges or unforeseen complications
• Force majeure events beyond our control

We will communicate any potential delays promptly and work to minimize impact on your project.

To the maximum extent permitted by law, EcolorAgency’s total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or business interruption
• Cost of replacement services
• Third-party claims or damages

We provide services using professional standards and industry best practices. However, we make no warranties, express or implied, regarding:

• Specific business results or outcomes
• Compatibility with all systems or platforms
• Uninterrupted or error-free operation
• Meeting all requirements or expectations

We will use reasonable efforts to correct any material defects in our work product within a reasonable time after notification.

Either party may terminate a project with written notice. Upon termination:

• You will pay for all work completed to date
• We will deliver completed work product
• Both parties will return confidential materials
• Rights and obligations will survive as applicable

We reserve the right to terminate immediately for non-payment, breach of terms, or inappropriate conduct.

These Terms are governed by the laws of New York State, without regard to conflict of law principles. Any disputes will be resolved through:

• Good faith negotiation between parties
• Mediation if negotiation fails
• Binding arbitration as final resolution
• Jurisdiction in New York courts if necessary

We may update these Terms from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.

For significant changes, we will provide reasonable notice and may require explicit acceptance before continuing services.

If you have questions about these Terms of Service, please contact us: